Privacy Policy

Effective date: 18-10-2025

This Privacy Policy describes how Yiwu Free-domWe collects and uses information for the Yiwufree-dom App for tracking application and associated services. By using our services you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We collect information necessary to provide and improve our tracking services. Types of data we collect include:

  • Personal information: name, email, phone number — when you provide it to create an account or contact support.
  • Tracking & location data: GPS coordinates, IP-based location, timestamps — collected when you use or request live tracking of shipments.
  • Device & usage data: device identifiers, operating system, app version, crash logs, usage statistics and analytics.
  • Shipment metadata: receipt numbers, tracking IDs, origin/destination, shipment status returned by carriers.

2. How we use your data

  • To provide and operate tracking features (realtime location, ETA calculation, history).
  • To send notifications and updates about shipment status and estimated arrivals.
  • To analyze and improve the app’s performance and reliability.
  • For fraud detection, security and to comply with legal obligations.

3. Sharing & third parties

We may share data with:

  • Third-party carriers and logistics partners to provide tracking information.
  • Analytics and crash-reporting providers (e.g. Firebase, Sentry) — only aggregated or pseudonymised data where possible.
  • Legal authorities when required by law or to protect rights and safety.

4. Cookies & similar technologies

We (and our service providers) use cookies and similar technologies to operate the service, remember preferences, and gather analytics. You can manage cookies via your browser or device settings.

5. Data retention

We retain personal and tracking data only as long as necessary to provide services or to meet legal obligations. Retention periods vary by data type — e.g., shipment history may be kept for up to 2 years unless you request deletion.

6. Security

We use reasonable technical and organizational measures to protect data. However, no transmission over the internet is completely secure — please take care with your account credentials.

7. Your rights

Depending on jurisdiction, you may have rights including access, correction, deletion, data portability, and objection to processing. To exercise these rights, contact us at info@yiwucms.com.

8. Children

Our services are not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. International transfers

Data may be processed in countries where our service providers operate. We will protect transfers consistent with applicable law.

10. Changes to this policy

We may update this policy occasionally. We will post the new effective date at the top and, when appropriate, notify users via the app or email.

12. Contact us

If you have questions or requests: Yiwu Free-dom
Email: info@yiwucms.com
Address: Behind Passing Show Restaurant, Zanzibar

Last updated: 18-10-2025

This document is intended to be a clear summary. It does not constitute legal advice. For compliance with specific laws (e.g., GDPR, PECR, CCPA), consult legal counsel.